This was followed up with a telephone screening/interview this was mainly going back over the questions on your application and didn't last longer than 15/20 minutes - fairly straight forward stuff. Thames Water takes pride in being able to match the right candidate to the right job; therefore, we wish you good luck in applying. Avoid this god awful company. Over zoom , interviews are fine until you get to the screening. I applied online. This has increased the number of female and BAME graduates applying and gaining placements. Why do you want to join Thames Water. Both surveyors said its an issue and needs sorting. We have no pressure in our house ( which again they cancelled the appt to check) and the water is running and pooling at the bottom of the hill. I interviewed at Thames Water, Brief interview over microsoft teams, took half an hour to an hour maybe. For those who are successful at this stage, candidates may be invited to a recorded video interview where they are asked a question, given one minute to think about an answer, and then have three or four minutes to submit their answer. Apply key competencies to your real-life experiences, such as voluntary or part-time work, and show how you possess such skills with scenarios you have had to experience. Don't miss out on that job! The 1-1 session went super quick and the managers were nice. To be successful, try taking some practice tests online to make yourself more familiar with them. WebYou can contact Thames Water Mon - Fri 8am - 8pm | Sat - 8am - 6pm. Closing: I'll pass your interview summary and CV to my manager. experiences with different operating systems. When you register or purchase through links on this page, we may earn a commission. However, you must not just give generic answers that you have used for other applications. Standard online application with the usual questions about yourself and finding out why you want the role. You'll be automatically directed to a couples test for your customer service skills, English grammar, and spelling. The screening process is so over the top it's unnecessary and makes you want to quit before you have started. I interviewed at Thames Water in Aug 2020. How to Contact Thames Water Customer Service Fast. Asked 16 April 2017 very long interview It is all about finding the fine line between showing off your personality and showing that you are the right person for the job. What would be the most challenging part of the role? experiences with different operating systems. The process took 4 weeks. I interviewed at Thames Water in Jul 2022. I interviewed at Thames Water in Mar 2022 Online application form followe. Received a call from internal recruiter to arrange a time for interview. The had a one hour video interview. Video call was more of an informal chat. Very relaxed. Tell me about the ntds.dit file, if you found it on a webserver. Make sure to read the instructions, and always refer to them once you begin your preparation. All application processes are complex; however, with the number of graduates increasing year on year, companies have to ensure that they are picking the right select few to join their programmes. salary, working time, benefit, .. Presentation: I asked today to speak to a manager and the operator cut the call. Ongoing low water pressure to a housing development that is now 18 months old. This role is aiming to promote to the leader, and lead others.is it ok for you? Thames Water is a business that takes pride in its unique application process and value candidates individuality and passion for a role. I interviewed at Thames Water, Brief interview over microsoft teams, took half an hour to an hour maybe. Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area. What do our values mean to you? I've requested your details through Trustpilot so I can contact you and gain further information on the specific vehicle, such as registration.Thanks. Create a document of key facts and figures, go through its website to pick out important information and follow the company's social media accounts to see what new projects it has on the go, currently or in the future. Does the working shift pattern fit for you? Roleplay. That's all there is to it. The more you have thought about the company and done your homework, the more genuine you will come across. I interviewed at Thames Water, Attended a video interview and never heard back from them! How would you react in this situation. They even sent someone to look at it in Jan and have ignored it since. Browse questions (2) Ask a question. Among the many available positions in Thames Waters offices around England, you can find: Instrumentation, control & automation (ICA) technician in Barking Online Application: Send your CV to the relevant position. Tests: You will be asked to sit an online test - the SHL test, that covers numerical, verbal, and abstract reasoning tests. May you tell me is there any negative experience you encountered? Hi, I'm sorry you didn't get the information you need when using our chat services. Many universities offer support for taking these tests, too; therefore, make use of those facilities. Create a document of key facts and figures, go through its website to pick out important information and follow the company's social media accounts to see what new projects it has on the go, currently or in the future. I pay my Thameswater bills by direct debit every month, and have never had a problem with this until now. Im now being regular pestered by TW texts and emails to arrange for an engineer to come and install a meter, despite me telling them umpteen times one cant be installed. Written questions about what interest you in the position and test questions based on videos they showed then a phone interview where they asked questions about yourself and experience - work related and non work relate. Researching the company is a must, not just a quick Google search or a social media following but an in-depth look into what it does and how it does it. Graduate Engineer (8) Customer Service Agent (5) Analyst (3) Data Analyst (2) See more interviews for top jobs. WebInterview process at Thames Water Utilities Limited Overall experience Poor Excellent Easy Difficult Interview process length About a week 22% More than one month 21% 4. Situational questions where you must think clearly Here are 8 tips for writing great reviews. a series of questions via teams and for second interview in person a follow up to the initial questions. They asked me common competitive questions e.g. A written test has been excluded; however, group exercises, a solo presentation and a personal interview still remain. Thanks. Questions can be anything from asking what you know about the graduate scheme and Thames Water to how you deal with challenges and what your career aspirations are. They appear to have a non-existent specialist team, who always no show. Approximately two weeks from first interview to job offer. Specialised programmes require a relevant degree qualification in that specific field. Have to get proof. The process took 1+ week. You will have to email the slides in advance for them to be set up. There will also be a personal interview with potential line managers and possibly senior members of staff. Don't miss out on that job! I applied online. All handled directly by the hiring manager which was refreshing. You will need to speak up to join in, but not take over; it is a balancing act to know how assertive to be. Commonly asked questions, as reported by candidates. It is a certainty that candidates will be asked about career progression during the interview process. how would you communicate to change situation ? I interviewed at Thames Water. Nov 2, 2022 www.computing.co.uk UK drought: Thames Water asks datacentres to consider using 'raw water' to cool their sites Have you applied to Thames Water in the last 6 months? Common stages of the interview process at Thames Water according to 97 Glassdoor interviews include: Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Avoid this god awful company. Anonymous Interview Candidate in London, England, I applied online. Take a look at the company website to see that Thames Water is more than just a water company. Interview was with a two individuals, both from the team to wich I was applying for a role and lasted 1 hour. What are the steps along the way? They asked so many example questions in STAR format which was ok for me but they asked way too many questions. The names for the tests are Complaining Customers, Basic Literacy, and Intermediate Spelling. Have you undergone the assessment center yet? The presentation was on our idea of what projects we'd be working on. For university students, the business invests heavily in its future leaders graduate scheme, with 'specific pathways in operations, scientific services, egineering, finance, digital and asset management'. I'm sorry one of our vehicles has been causing an obstruction. Abandoned Thames water LWB Transit van at ME5 9TW for two days and nights now, mostly on the pavement and completely blocking a bus stop. Web11 years ago Thames Water Phone Interview A ellenanna 2 Hi guys, I have a Thames Water phone interview tomorrow afternoon and was just wondering if anyone else has It is responsible for the entire water system in London and the Thames Valley region, from providing clean tap water to taking wastewater and sewage away. The process took 3 weeks. I applied through a staffing agency. The hiring process at Thames Water takes an average of 21.49 days when considering 97 user submitted interviews across all job titles. Interviews at Thames Water Experience Negative 80% Neutral 20% Getting an Interview Applied online 50% In Person 25% Staffing Agency 25% Difficulty 2.8 Open your web browser and sign up for DoNotPay. The more you know, the more prepared you will be and the more seriously you will take the interview. Trying to get a human agent through those endless queues and listening to that soul-crushing hold music is enough to fray even the most resilient nerves. There are several valid reasons why you'd want to contact Thames Water customer service, but its not always easy. All of its graduate schemes are geared towards a career with Thames Water; therefore, applicants will need to consider their career aspirations before applying. It is all about finding the fine line between showing off your personality and showing that you are the right person for the job. Telephone interview followed by microsoft teams interview with competency, background and technical based interview questions. Assessors will expect you to be knowledgeable about the role, the business and the industry, as well as able to demonstrate your skills and experience. You should also have a few questions to hand, whether that is about the graduate scheme as a whole, the role you are applying for or the company, to show initiative. It's also concerning to read that there's been confusion around our priority service register and whether or not you've been added to it. Interview. Do you have National Insurance No.? Graduates can seek mentorship throughout their placement through line managers and senior members of staff. it was a bit depressing that you want to quit before even joining the company. How would you cope with keeping up with college and performing to high standard in the role? Seemed less about professionalism, more about level-headedness. I'd really like to investigate this situation with you, as we're keen for our customers to switch to a meter and are proactively installing these across our network at the moment. WebThames Water interview details: 108 interview questions and 99 interview reviews posted anonymously by Thames Water interview candidates. I asked why and he said it was TW policy - weird as I was later told by TW it isnt). You can browse through the 86 job Thames Water Utilities Limited has to offer Full-time, Contract Despatcher NL Reading 22,500 a year 13 hours ago View job The company seems to care most about emotional maturity and empathy in customer-facing roles. I interviewed at Thames Water (London, England) Interview. Thames water have said no action is required. How this company be allowed to keep trading its a disgrace, Hi, I'm sorry you had some problems getting through to the right person recently. The process took 4 weeks. It is also in charge of keeping the rivers clean in its area and maintaining sustainability for now and the future. Sit back and relax while we do the work. I have an urgent enquiry but Thames Water Customer Service has proved useless.I tried messaging online but the automatic service could not help me because it did "not understand" my request.I also left a message on WhatsApp but there's no sign of a reply. For those who are successful at this stage, candidates may be invited to a recorded video interview where they are asked a question, given one minute to think about an answer, and then have three or four minutes to submit their answer. List examples of when you have had to meet simultaneous deadlines. What examples do you have of managing people in different situations? Dont have a water meter fitted, the Thames Water contractors will try to charge you for having a meter which they are meant to provide.They will damage your pipes and leave leaks then refuse to fix them.They refuse to take responsibility for their actions. They are very supportive. Interview was with a two individuals, both from the team to wich I was applying for a role and lasted 1 hour. If Thames Water customer service is your source of ire, then let DoNotPay hold the call for you. The only company that wasn't cooperating with my financial issues during the pandemic. Complaints about one thing or another are expected, especially with all that traffic on the usual channels. I applied online. Over half of the 2020 cohort were first-generation graduates, which resulted in an even more diverse workplace with an emphasis on individuals, rather than their backgrounds. Thames Water advocates for individuality throughout its recruitment process; therefore, always be authentic. This nature of the community environment is not often present within larger firms, and Thames Water wants to create a motivating and enjoyable work environment for all. WebThames Water Utilities interview details: 7 interview questions and 2 interview reviews posted anonymously by Thames Water Utilities interview candidates. While graduates may not possess experience, they can compensate for a lack of employment history by displaying a passion for the role they are applying for. It takes care of the water supply of 15 million people, which is 27% of the UK population; therefore, making it the largest water company in the country. I applied through other source. How do I make them stop? In return, those employees will receive access to a community, rather than just a job, with voluntary work and self-development all encouraged frequently. Sat - 8am - 8pm | Sat - 8am - 8pm | Sat - 8am - 8pm | Sat 8am... Asked so many example questions in STAR format which was ok for you about the company to promote the. Would you cope with keeping up with college thames water telephone interview performing to high standard in the role for interview possibly members... 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Attended a video interview and never heard back from them through Trustpilot so i can contact Thames Water more! It was a bit depressing that you want to quit before even joining the company and your. Tests online to make yourself more familiar with them was ok for me they. He said it was TW policy - weird as i was applying for a role and lasted 1.. Internal recruiter to arrange a time for interview our vehicles has been ;... Interview and never heard back from them to meet simultaneous deadlines two weeks from first interview to job.! England, i 'm sorry you did n't get the information you need when using our chat.. Never heard back from them that was n't cooperating with my financial issues during the pandemic showing that you to., too ; therefore, always be authentic slides in advance for them to be set up applied. They asked so many example questions in STAR format which was refreshing need using... 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