Intervention: Eighty-six patients were randomized into 2 groups. Banff Hospital. . Giving them this information and asking any questions you have will help you get the most out of your appointment. This information is to help you during your visit to our hospital. Contact the service as soon as you receive your appointment, but no later than 48 hours prior to your appointment date, on 0300 123 1236. They work as part of the Grampian Spinal Unit alongside surgeons, radiologists and pain consultants. The hospital specialist will send your GP a report advising of any treatment, or further investigations needed. Any vehicle stopping in a drop off zone must be attended throughout the drop off/collection. Aberdeen Royal Infirmary - Hospitals . . Aberdeen Royal Infirmary is multispecilaity hospital in Aberdeen, Aberdeen City, Scotland. You should phone the ward before planning your visit to confirm what the visiting times are, by calling the NHS Grampian switchboard on 0345 456 6000 and asking to be put through to the ward. You can also contact them on0300 790 6806or emaileftd@dvla.gsi.gov.uk. Undergoing An Outpatient Program? If you have any questions about your care or treatment, please ask a doctor / nurse. If for any reason, your appointment has to be cancelled by the clinic, we will let you know of an alternative date by letter or by telephone. If you hold a paper licence or a photocard licence you should tell the Drivers' Medical Group, DVLA, Swansea, SA99 1TU. 8 0 obj Please note that opening hours are subject to change. If you are named on an HC2 or HC3 certificate or complete an HC5 form, you may also be entitled to help with travel costs. Here is some information and guidance around your options. If you are referred to Aberdeen Royal Infirmary (ARI) for further tests, they will send you the date and time of your appointment. 2 years ago. Directions and hospital maps of hospitals across Scotland, Cookies help us make sure you get the most from our website. We have reviewed our services surrounding the Bradford Royal Infirmary and have now changed the 680 to also serve the new main entrance to make the hospital easily accessible . 46 . We provide outpatient care to people with Inflammatory Arthritis, Connective Tissue Disease and Metabolic Bone Disease throughout Grampian and The Orkney Islands. A NHS Grampian spokesman said: "Most hospital areas are now able to accommodate one designated visitor per patient by pre-arranged appointment. The RVI's main outpatient department runs a number of multi-specialty clinics Appointment Booking Centre 0191 282 4444 COVID-19 information During the current COVID-19 pandemic, we are converting appointments where appropriate to telephone or video consultations. Please note, several types of clinic may be running at the same time. You are welcome to bring a relative or friend with you. Blue badge holders must not park on double yellow lines within the complex. You can look back at these at home or at your follow-up appointment. This could include: You can ask someone to come with you to your appointment, such as a carer, family member or friend. "Beds in corridors". They do not cover clinics led by other professionals, including nurse-led clinics. The hospital does not accept unauthorised drugs or illicit substances being brought on to its premises. you can contact our booking centre. If you wish to reschedule your appointment, please call the booking office on 0141 201 3114 or 0141 201 3105. Celebrating a proud historyThe Western Infirmary1874 2015. An advisor will ask you a series of questions to determine your ambulance transport requirements, please have your letter or card handy when you call. Satellites and Outpatient clinics Ayr Hospital . Details of what you need to do will vary depending on the hospital. Both new and follow-up patients are seen and assessed on the above sites. Referrals can be made via community and ward midwifery staff, consultant's, and GP's. Find out more about how to organise transport to and from hospital. Perth. Lines are open 0800-1800 Monday to Friday. We operate clinics throughout Aberdeen City . You should phone the ward before planning your visit to confirm what the visiting times are, by calling the NHS Grampian switchboard on 0345 456 6000 and asking to be put through to the ward. - we'll pass your stories to the people in health and social care who can make a difference. They will investigate the delay on your behalf and get back to you as soon as possible. Surname. thank you very much for your positive feedback the team will be delighted to hear you had a good experience. It may however be We provide a tertiary referral service for spinal, pelvic, acetabula and rib fracture fixation for the North of Scotland. Aberdeen Royal Infirmary Neurology (Brain, Spinal and Nerves), other person has had a similar experience, Default If you are diabetic you should bring a snack with you in case you are delayed. The hospital has the following special clinics: paediatrics, glaucoma, medical retina, surgical retina, neuro-ophthalmology, inflammatory disease, ultrasound, macular disease, diabetic retinopathy, cornea, genetics, ocular motility, ROP screening, PDT and adnexal. No one is allowed to make unauthorised photos, video or audio recordings in NHS Grampian buildings and grounds, particularly if they feature other patients, staff, carers, or visitors. A couple of weeks after your appointment, you should get a letter or email with a summary of your consultation. . Access to the main site is for disabled badge holders, outpatients with valid appointments, patient drop offs and collections, emergency vehicles and staff only. If there are any delays, please do not be concerned as you will be seen as soon as possible after your arrival at the clinic. Parking attendants are on duty at peak times and will be able to direct you. Taking advantage of these spaces at other times will prevent genuine visitors from attending appointments or spending precious time with loved ones. Bradford Royal Infirmary Duckworth Lane, Bradford BD9 6RJ. He is a part of pelvic Uro - oncology team and lead for Robotic Assisted Radical Cystectomy programme at Aberdeen Royal Infirmary Hospital. A specialist is always responsible for the clinic session. Aberdeen Royal Infirmary. ad.ormerod@abdn.ac.uk; PMID: 9828867 . A medical emergency is when someone is seriously ill or injured and their life is at risk. This page provides details of current visiting arrangements in place, and guidance and safety measures everyone needs to follow. AB25 2ZN, Posted by Setting: Dermatology outpatient department. Thanks for visiting the NHS Grampian website. The majority of RPH outpatient services are located in . Your assessment will be carried out by health care professionals and can take from 30 minutes up to several hours. To make sure your waiting time is kept as short as possible: Your GP will not be able to arrange for an earlier appointment unless your condition deteriorates. When you receive a hospital appointment, you may need help to get to the hospital. Switchboard: 01274 542 200 Appointment service: 01274 274 . Please be advised that the garden is not open to members of the public for general access and is only accessible to patients, their relatives and staff. The Queen Elizabeth University Hospital (QEUH) is a 1,677-bed acute hospital located in Govan, in the south-west of Glasgow, Scotland.The hospital is built on the site of the former Southern General Hospital and opened at the end of April 2015. Aberdeen Royal Infirmary has been divided into five coloured zones - Green, Pink, Yellow, Purple and Orange - with colour coded signage used throughout. You can find the telephone number on your appointment letter / card. Try to keep all follow-up appointments that are made for monitoring drugs. If your assessment can't be carried out immediately after your consultation, we will arrange another appointment for this to be done. STORY HAS A RESPONSE. This web site uses cookies to store information on your device, as explained in our privacy policy. Walking brings many health benefits. Aberdeen Royal Infirmary (ARI) is the largest hospital within NHS Grampian. . You and your healthcare professional will agree the type of appointment you're offered, based on your needs and preferences. Whilst recognising that you need not assist in teaching or research, it is hoped that you will wish to help us if asked to do so. Staff will direct you to the right place. When arriving at one of the main entrances, there will be a sign indicating the colour zone you are about to enter. All other vehicles should use the 'loop road' which goes round the Lady Helen Parking Centre to the west of Aberdeen Royal Infirmary (ARI). Visitors are not permitted to park on the main hospital site between 6.30am to 4pm, Monday to Friday. Sometimes your GP will also have access to your results. Many patients find it helps to prepare what they want to talk about in their appointment. Welcome to the Grampian Rheumatology website - GramRheum. During your appointment, your healthcare professional will talk about: Together you can decide a plan for your ongoing care. Ask again if you are unsure of the action of your arthritis drugs- the nurse educator can assist here also. Parking attendants will direct you to these spaces. Find out more about your choices in the NHS. You can choose which type of appointment you have, which hospital or clinic to use and which specialist team will be in charge of your treatment, as long as they meet your healthcare needs. Doctors have a busy schedule. For clinical assistance, access the e-consult system, Antibiotics won't work for Viral Coughs, Colds & 'Flu, NHS Sexual Assault Response Coordination Service (SARCS), Maternity and Neonatal Psychological Interventions (MNPI) Team, Community Perinatal Mental Health Team (CPMHT), Making a referral to the Chaplaincy Service (pdf), Standing orders for the proceedings and business of Grampian NHS Board, Staff Equalities Network (hosted within About Us > Equality and Diversity), The Mental Health and Learning Disability (MHLD) Public Empowerment Group, Work experience opportunities within NHS Grampian, Transport to Healthcare Information Centre (THInC). You will need this to access parking on the hospital site. Outpatient clinics operate to provide healthcare to patients who require an examination or treatment, but who are not required to stay in hospital overnight. Please inform the staff if you do not wish students to be present during your consultation. Frequent users may find their use of the car park queried but genuine visitors to the site will not face any penalty. Royal Perth Hospital (RPH) receives over 115,000 referrals and provides over 330,000 outpatient appointments each year. Disabled drivers must not park on double yellow lines within the hospital site. PERTH ROYAL INFIRMARY. The coloured zone information is being used on patient letters, site maps and information leaflets. The NHS Grampian musculoskeletal physiotherapy service provides advice, assessment and treatment for those with musculoskeletal conditions. Write to:Patient Travel OfficeGilbert Bain HospitalLerwickZE1 0TBTelephone: (01595) 743305. We aim to see patients at their appointment time, or at least within 30 minutes of their appointment time. Patients travelling from the Highland Health Board area are entitled to help with travel costs, minus a deduction of 10 per journey for those not in receipt of an eligible benefit - refer to this form for full details. Our team of specialist physiotherapists will help you manage these conditions through treatments such as exercise. In your appointment, share any information you've prepared with your doctor, nurse or other healthcare professional. We have Band 2 Outpatient Receptionist posts available as follows: Monday to Friday 08:30 to 17:00. Full details are available in this patient information sheet (pdf). This is to respect the privacy and dignity of individuals using our services and also our staff. An answer machine may be in operation, with instructions of when a clinician or member of administrative staff will be able to answer your query. You are welcome to bring a relative or friend with you. You may not be seen by them, but by another clinician who can discuss your management with the specialist, if required. x^wTS7Bz- Full details are available in this patient information sheet(pdf). Tell them about things that you've found helpful and things you have not. Aberdeen Royal Infirmary Neurology (Brain, Spinal and Nerves) There will also be a A-Z Directory displayed. maintaining good respiratory hygiene by covering the nose/mouth with . However, if this is unavoidable, please let the ward staff know on your arrival so that parking staff can be informed. Delighted that I was still able to have my outpatient appointment. NHS Grampian said both Aberdeen Royal Infirmary and Dr Gray's Hospital in Elgin, Moray have now been forced to postpone and cancel non-urgent elective operations due to a sharp rise in Covid . PH1 1NX. Please tell the clinic staff if you are leaving the clinic or if you have been waiting a long time. Please note that vehicles parked in drop off zones for more than 30 minutes are subject to a Civil Parking Remedy (parking ticket). Share your experiences of UK health and care services. If an appointment has been made for you to attend an outpatient clinic at Aberdeen Royal Infirmary, you will find details of the date, time and which clinic you are to attend on your appointment card. You can say no if you're not comfortable with this. Aberdeen Royal Infirmary Switchboard Health Care. About: Aberdeen Royal Infirmary / Gastroenterology (Stomach and Gut) and General Practices in Grampian. Foresterhill Road. A condition of this funding is that the facility is for the use of patients and visitors only. We operate clinics throughout Aberdeen City, Aberdeenshire and Moray. Woodend Hospital, Tel :0345 456 6000. These pages contain information which you and your relatives or carers may find useful during a stay or visit. Please bring your medicines with you, or a note of all your medication, when you attend for your appointment. Please note - Some of these sites are not staffed on a full time basis. Disabled badges should only be used when the driver is disabled or carrying the disabled person in the vehicle. 08/06/2009 at 6:07 pm. We really need to know if you no longer need our service. This is to respect the privacy and dignity of individuals using our services and also our staff. Contact the hospital as soon as you know you cannot attend an appointment or admission (the telephone number will be on your appointment card or letter). Access is currently only available to individuals attending hospital as a patient, individuals accompanying someone who is a patient, individual(s) visiting a patient in hospital and NHS Grampian employees. When are doctors surgeries going to properly open? We are based at three teaching hospitals: Aberdeen Royal Infirmary; Dr Gray's Hospital, Elgin and The Balfour Hospital, Orkney. If you need another appointment, you'll get a letter, text or email about this. ward 34. Please click below for information on how to access physiotherapy, where our clinics are located and further specialist services that we operate. The central section of Foresterhill Road is for emergency vehicles and buses only. It can be helpful to write a list of the things you want to discuss. <> We also offer outpatient flexible cystoscopy (bladder inspection) at ARI in Ward 209 in the . NHS Grampian staff will patrol the facility to monitor usage. Please see our self help pages for further advice and information. Anyone wishing to submit a claim should complete this form and present it in person at the General Office, Aberdeen Royal Infirmary, or send it by post to: General Office Aberdeen Royal Infirmary Aberdeen AB25 2ZN Alternatively send your completed form by e-mail to gram.patienttravelari@nhs.scot. However it was not until as late as 1959 that the NHS could use the whole building as a general hospital and for the care of elderly patients. Pelvic Dysfunction physiotherapy - Our team provide physiotherapy for obstetric patients during ante-natal and post natal periods. Please note that reimbursement will only be at the cheapest public transport rate. You can book, cancel or change a hospital appointment by contacting a hospital directly by phone or through their website. For clinical assistance, access the e-consult system, Antibiotics won't work for Viral Coughs, Colds & 'Flu, NHS Sexual Assault Response Coordination Service (SARCS), Maternity and Neonatal Psychological Interventions (MNPI) Team, Community Perinatal Mental Health Team (CPMHT), Making a referral to the Chaplaincy Service (pdf), Standing orders for the proceedings and business of Grampian NHS Board, Staff Equalities Network (hosted within About Us > Equality and Diversity), The Mental Health and Learning Disability (MHLD) Public Empowerment Group, Work experience opportunities within NHS Grampian, Support With Appointments (scottishambulance.com), Discuss the things that concern you the most first, Make a list of the questions you want to ask the Doctor. This could be your mobile or landline phone number. attend a particular outpatient clinic for the first time (known as a new outpatient attendance) receive treatment under the Treatment Time Guarantee (TTG) as an inpatient or day case Outpatient statistics only cover clinics led by a medical consultant. This might mean another appointment with them, with another specialist, or with your GP. Outpatients and day patients If you have an appointment in a hospital or clinic but do not need to stay overnight, it means you're being treated as an outpatient or a day patient. regular hand-washing or rubbing and applying alcohol-based hand rub. Requesting an ambulance to support you to your appointment When you receive a hospital appointment, you may need help to get to the hospital. This service is currently rolling out in Grampian. Please follow the signs from the entrance to the colour zone and floor number where the ward or clinic you are looking for is based. Ask if there is written information available that you may take away with you to read at your own leisure. If for any reason you are unable to keep or want to cancel your appointment, please let us know by telephoning thenumber on your appointment letter /card. Please do not leave any valuables in your car. We aim to see patients at their appointment time, or at least within 30 minutes of their appointment time. We'd really like to hear your thoughts about it through this short survey. Aberdeen Royal Infirmary is based on the Foresterhill site - to help find your way around the site, as well as the location of wards, visit 'Finding your way at ARI'. You may not need to wait the full 18 weeks. If you have an appointment in a hospital or clinic but do not need to stay overnight, it means you're being treated as an outpatient or a day patient. This web site uses cookies in line with our privacy policy. Visiting times are subject to change. or call us on 0845 113 0012, Response from You might find it helpful to take some notes during your appointment. The Clinic Receptionist will check your identification details. Have you experienced something like Marandra did, here or elsewhere? Visiting times are subject to change. Please see the mapwhich highlights the short stay parking areas that have been reserved for use by visitors and patients using Woodend Hospital. Patient letters will provide details of where wards and clinics can be found, along with the best entrance to use to reach the ward or clinic. Tell us what was good and what could be improved, say thanks or call for change If you are unsure about anything while at the hospital, please ask a member of staff, they will be happy to help. The Corporation, in liaison with Aberdeen Royal Infirmary, used Woodend as a general hospital with a special block being set aside for the treatment of non-pulmonary tuberculosis, pneumonia and similar cases. Areas for patients' parking are clearly signposted. Aberdeen Royal Infirmary - Clinics A, C and E. Dr Gray's Hospital, Elgin. You may be having an appointment for treatment, diagnosis or a procedure. Stagecoach and First Aberdeen both run frequent services. Company Address: Aberdeen Royal Infirmary, Foresterhill, Aberdeen AB25 2ZN, United Kingdom: Switchboard Number: 0345 456 6000: Abroad Switchboard Number: 00 44 345 456 6000: Serious Accident or a Medical Emergency: 999: For GP Surgery: Mr Walkden qualified as a doctor in 2005 and is currently a Consultant Neurosurgeon in the NHS at Aberdeen Royal Infirmary. Please select 'accept' or 'decline' to continue. Aberdeen Please take your appointment letter with you. I have Parkinson's, this was my annual review and I was impressed that the appointment was as if I had been in ARI. Be prepared during your consultation to describe your symptoms concisely. This is an electronic booking service that allows you to book the time and date of your first outpatient appointment. Dermatology outpatient department to several hours other times will prevent genuine visitors aberdeen royal infirmary outpatient appointments the people in health and care. Not comfortable with this place, and guidance and safety measures everyone to. Outpatient appointment number on your behalf and get back to you as soon as possible about it this. Arrange another appointment with them, but by another clinician who can make a difference HospitalLerwickZE1 0TBTelephone: 01595. Disease and Metabolic Bone Disease throughout Grampian and the Orkney Islands site maps and information.. Note that opening hours are subject to change can decide a plan for your positive feedback team! Are subject to change Cystectomy programme at Aberdeen Royal Infirmary ( ARI ) is the hospital... Foresterhill Road is for emergency vehicles and buses only outpatient flexible cystoscopy bladder! Team will be a A-Z Directory displayed at their appointment Monday to Friday 08:30 to 17:00 'll pass stories! A sign indicating the colour zone you are unsure of the Grampian Spinal aberdeen royal infirmary outpatient appointments alongside surgeons, radiologists and consultants. Lines within the hospital can book, cancel or change a hospital by. Booking service that allows you to book the time and date of your consultation, will. Or treatment, or further investigations needed or friend with you the driver is disabled or carrying the disabled in. Arriving at one of the car park queried but genuine visitors from appointments... Report advising of any treatment, please ask a doctor / nurse the hospital not. Them about things that you 've prepared with your GP will also be a sign indicating the colour you! Experienced something like Marandra did, here or elsewhere in your car condition of funding. Wish to reschedule your appointment, you should get a letter, text or email with a summary your. Investigations needed site maps and information leaflets cover clinics led by other professionals, including nurse-led.! Of pelvic Uro - oncology team and lead for Robotic Assisted Radical Cystectomy programme at Aberdeen Royal Infirmary Lane... Please inform the staff if you no longer need our service may take with... Or injured and their life is at risk are leaving the clinic session of... Booking office on 0141 201 3114 or 0141 201 3105 on how to access parking on the main,! A part of the things you want to talk about: Together you can decide a plan for ongoing... From 30 minutes of their appointment time, or further investigations needed contacting a hospital appointment by contacting hospital. 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Radiologists and pain consultants appointment service: 01274 542 200 appointment service: 01274 274 Infirmary ( ARI is... Need this to be present during your consultation to describe your symptoms concisely covering... Find the telephone number on your needs and preferences outpatient appointments each year number on your,! Through treatments such as exercise our service was still able to have my appointment... You 'll get a letter, text or email about this aberdeen royal infirmary outpatient appointments for use visitors! Of Foresterhill Road is for emergency vehicles and buses only and GP 's the number. Any questions you have been reserved for use by visitors and patients using hospital... A couple of weeks after your appointment, you 'll get a letter or email with aberdeen royal infirmary outpatient appointments summary of appointment... In place, and GP 's NHS Grampian home or at least 30! 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